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FAQs

Where are the faq for individual products?

The individual product's faq's can be found when the 'More Details' button next to each individual product is clicked.


Return and Refund Policy

Microcide, Inc. will refund payments on unopened or untampered returned goods equal to the actual purchase price without any shipping charges paid for the item. A restocking charge of 15% is applicable on all returned goods and will be deducted from the refund amount. The returned goods must be received properly packaged with paid shipping within 10 business days. Liquid products are not eligible for refunds. Shipping address for returned goods is: 2209 Niagara Drive, Troy, Michigan 48083, USA.